Venga Global operates Translation Services as stipulated under this Quality Management Policy and Processes. Venga Global’s assurance to its customers is to provide and deliver a professionally managed Translation Service.
The Quality Policy of Venga Global is –
- To establish and maintain a Quality Management System which satisfies the requirements of this Quality Policy, and any other Client specific quality requirements.
- To consistently provide Translations and Services in a manner that will satisfy Client requirements in all respects.
- To implement appropriate actions to address any risks and opportunities associated with internal/external issues, and to meet the needs and expectations of interested parties.
- To ensure all Venga Global personnel are fully competent and equipped to carry out their assigned task.
- To strive to continually improve our services provided to Clients, through the use of this Quality Policy, quality objectives, performance evaluation including audit results, corrective actions and at Management Review.
- To establish annual quality objectives at strategic and operational levels within the Company, that will be measured and reported upon at the management review meeting.
- To maintain documented information as objective evidence to demonstrate compliance with the Quality Management System.
- To control & continually monitor all Translation projects undertaken.
- To comply as a minimum with all applicable statutory and regulatory requirements.
- To review the Quality Management System at planned intervals to ensure it is effective and achieving the stated quality policy.
The Senior Management team are fully committed to the above and actively encourage a similar commitment by personnel at all levels of the Company. This Quality Policy is made available to all employees and customers.
This Quality Policy is evaluated as part of the overall review of the Quality Management System to ensure its stated objectives are met.
The CEO gives his approval to the Quality Management System and in supporting the Company processes.